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Claims and entitlements
Mandel checks contractual terms, assembles the claim, and follows up until the supplier issues the credit.
See how it works
A supplier agreement can generate value long before anyone claims it. The work is checking eligibility, meeting the filing deadline, and following the amount all the way to credit.
Agreement
A flat 2% rebate applies to the defined eligible annual purchases.
Transactions
After exclusions and returns, eligible purchases total $1.2 million.
Credits
The remaining $6,000 needs evidence, supplier follow-up, and reconciliation.
Worked example · USD
One annual supplier rebate · illustrative reconciliation
Still to claim or reconcile
$6,000
($1,200,000 × 2%) − $18,000 credited
Illustrative flat-rate rebate, not a typical rebate size or promised recovery. Actual eligibility, exclusions, tiers, returns, deadlines, and supplier acceptance govern the claim. Unpaid entitlement is not cash recovered.
Mandel links eligible transactions to the agreement, accounts for credits already received, assembles the claim, and follows the supplier’s response until the remaining amount is settled and the credit is verified.
How Mandel handles it
Mandel can assemble evidence and run routine follow-up automatically. Settlement choices, waivers, and disputed commercial positions stay with the owner.
Works across your existing systemsContracts · ERP transactions · Quality records · Supplier email · Credit memos · Claims portals
Mandel detects the qualifying event and links it to the governing term.
It assembles the orders, correspondence, calculations, and supporting documents.
The claim is submitted and followed through questions, disputes, and approvals.
Mandel matches the credit memo or documented settlement to the claim and updates the record.
The contract determines what you are owed. Mandel handles the evidence and follow-up; your team owns disputed positions and settlement decisions.
Commercial terms can be negotiated successfully and still go uncollected.
Inventory can carry yesterday’s cost after the selling price moves.
An approved special price can leave margin unrecovered after the sale.
An eligible recovery can disappear if notice or evidence arrives too late.
Keep earned value, submitted claims, accepted claims, and verified credits separate. That makes both the opportunity and the result visible.
Verified credits or documented settlements, net of reversals and amounts already recovered before Mandel.
Match each financial outcome to one entitlement and its source transactions. Do not add the same credit to the invoice-discrepancy total.
Verified credit divided by validated eligible value for the same agreement and earning period.
State whether the period is mature enough to be paid. A rebate not yet due is not a failed recovery.
Days from eligible event to filing and from filing to credit, plus buyer minutes per claim.
Include rejected, disputed, and partially credited claims. Track deadline compliance alongside the value still outstanding.
The outcome to verify
The credit or settlement is matched to the original claim and recorded.
A recovery result needs evidence. Settlement authority, waivers, legal interpretation, and accounting treatment remain with your authorized owners.
Start with a review of your past supplier correspondence and transactions. See the missed follow-ups, discrepancies, and unclaimed credits before changing a live process.
The historical review leaves your live systems unchanged.
